Refund Policy
Last updated: 2026-10-02 · Draft — wording pending legal review before go-live
1. How to ask
Write to support@lanningrobotics.com and quote your order reference, which is on the order's page in your account.
2. When we refund
- [the refund window]Fixture: not yet approved for publication.
- [how an order already downloaded is treated]Fixture: not yet approved for publication.
3. Your right of withdrawal
If you buy as a consumer in the EU, you may withdraw from the purchase within 14 days. For digital content, that right can end once the download begins, if you agreed to that at checkout. [how checkout handles the EU right of withdrawal for digital content]Fixture: not yet approved for publication.
4. What a refund changes
The money goes back to the payment method you used, through Stripe. The order's downloads and courses are no longer available in your account.
5. Chargebacks
[what happens after a chargeback]Fixture: not yet approved for publication.
6. Your rights
This policy does not limit your rights under consumer law.